Followers 0. https://answers.microsoft.com/en-us/xbox/forum/all/xbox-one-x-wont-load-read-discs-unless-i-hard/431383eb-908f-47b1-ad9b-cb7db1adaaef. Just one small addition to Cryptic Soldier's post, it's $99 USD for a console out of warranty repair if done online at the site he listed. It's $120 if you request a repair be done via the phone without a warranty, not $150. One comment. Thanks for your feedback, it helps us improve the site. Thanks in advance! I’m happy to provide any and all details or movies of the behavior. In some cases, the console returned the disk back and in some, there was no action or indication from it whatsoever. Once powered down, hold the sync, eject, and Xbox button on your console until you hear two beeps … Hello there. Xbox disk drive not spinning disk the disk drive is not spinning the disk, the laser seems to read the disk but not enough to tell there's a game there so i get "open tray". Be sure to include the details of the issue as well as any troubleshooting steps that you have tried. My friend had some minor-scratch games (Soulcaliber 4 and COD Black Ops) which were the only games that worked before I used the cleaning disc, but I don't have access to my friend's games anymore to test them. During this time, you can fill in the Device service and repair form online. Hard drive not spinning is one of the situations that mean your hard drive is not working. The link (thread) that you provided pretty much mentioned all basic troubleshooting steps that you would try … When it is still not working, try the DVD discs in another Xbox. Try your disc again. Yeah, my power box/brick is louder than my Xbox One as well. Free up space on your hard drive . The Xbox one not reading disc error can also be caused due to the position of the console. Right when it tries to read the disc it will make 2 buzzing sounds. Have not tried them. An astounding revelation, I know. 3) It's... - Xbox One S should i be worried? no warranty either. You can check the status of your consoles warranty here -. Sorry to hear about your problem, let's see if I can offer some assistance. ive searched online and found there are numerous hardware issues with the xbox one’s disc drive. Try wiping it down with a microfiber cloth and seeing it if will play. the disk drive is not spinning the disk, the laser seems to read the disk but not enough to tell there's a game there so i get "open tray". One particular issue that’s been coming up for people who opted for the PS5’s disc-based standard edition, is that the disc in the drive appears to spin for now particular reason. It is as if no disc was inserted at all. One problem that it has had though is not reading game discs and Blu-ray movies. 1 Remove all cables from the Xbox 360. by Steve Porter May 23, 2017. Then you can diagnose the problems. Put the … There have been hundreds of reports of users hearing a grinding noise when they place a disc into their brand new Xbox One video game consoles. Edit. If a hard drive has a spinning platter, like the ones found in the Xbox One or PS4, it's eventually going to die. This can increase the friction of the disc spindle so that it will not turn a game disc when inserted. My symptoms are basically the exact same. I can reboot numerous times, but the only sure fire way to get the disc to spin is after a full shutdown of the console. is there a reason? Video: . So you should make it as a habit that you wipe the discs to clean the dirt before playing. does anyone know how to get the disk spinning? Xbox Series S and Xbox One S All-Digital Edition do not support disc-based games. Some shiny new Xbox One units have faults. How long have you had your Xbox, and is it a Slim or Original? Once the console has completely shut down, press the Xbox button on the console again to restart it. ". The link (thread) that you provided pretty much mentioned all basic troubleshooting steps that you would try for this type of issue. It won't spin any disc,opend it,and the lil wheel thing that spins the disc,most of the time doesn't spin,sometimes it does,but mostly it doesn't,when it doesn't ,i need give it a lil push,then it starts spinning,but how to fix this?hard to play with the xbox all open,so please help,and don't say … With the disc problem that it wont read anymore there are some ways to fix it , u can blow the dust out if there is any where u put the disc in, (sorry im not really good in english ) or u screw ur xbox one open that u can see where the problem is with the disc tray. Way 5: Repair Xbox One Disc Drive. ! But, don't take it apart again as that can make this method not work. its an original, had it since 2008. it doesnt read any games, DVDs or Audio CDs. Gradually, the dust gets thicker in the surface and prevents you from playing DVD discs in Xbox One. Thanks in advance! Power down your Xbox One by holding the Xbox button for 10 seconds. If you purchased your console a year or less ago, you'll still be under the 1 year manufacturer warranty. This thread is locked. i’m not used to newer consoles because i’ve been using an xbox 360 up until christmas of 2019 so i’m a bit concerned. How long have you owned your console? This way you can receive support specifically tailored to you. I originally assumed An Xbox One update can fail when it doesn't have enough space to download and complete the update. Keep in mind that at some point you will need to buy a new xbox However, I’ve also found this thread and a couple of others like it complaining of the experience i just started having. Instructions. For Xbox One on the Xbox One, a GameFAQs message board topic titled "Disc Spinning In Standby? Is this happening with all games or one in particular? Is your Xbox still under Warranty? The laser in my Slim died after a year and I was informed that it was a semi-common problem for the drives in the Slims to go one year from their date of manufacture. Make sure the spudger stays in its blocking position—even if the case opens up enough for the spudger to fall out, the remaining clips are springy and may pull the case completely shut. Is there any hope of this being fixed? It isn't so loud that it bothers me when using my Xbox One, but in a quiet room when I am trying to sleep it gets really annoying. Xbox One Disk Outlet I just got my X-box this weekend, used, and I only have Halo 3, which I bought used. If other discs don’t play on your console either, see: How to troubleshoot problems playing a disc on your Xbox. !Please Note! If this problem is occurring with all games, then it sounds like your disc drive is getting read to go, going, or has gone. If you can play other game discs on the same console, then the disc drive is not the cause of the gameplay issue. When the second buzz happens, hit it right above the disc tray. You can follow the question or vote as helpful, but you cannot reply to this thread. If not, I would recommend doing so. Hey there vizion mStove!Please go ahead and create a new thread if you haven't already. Our guide explains the most serious and common Xbox … This way you can receive support specifically tailored to you. Perform a "hard power cycle" by holding down the Xbox button on the console for 10 seconds. If it's just one, is the disc clean? Keep moving along the rear of the Xbox, prying up clips. Be sure to include the details of the issue as well as any troubleshooting steps that you have tried. Microsoft has not … The bind button is the button you press to sync a wireless controller, and the eject button is the one you press to eject a disc. Xbox One release date FAIL. Heyaaa,got a lil problem with my xbox (original) ,so not the 360,the old one. I have my Xbox One set to completely turn off instead of standby because it is the only way to get my power brick to stop making noise when I am not using it. Also, it's kinda slow compared to newer solid state drives. Keep the spudger in the gap to protect your progress. Xbox Problems: The Xbox One and Xbox One S are great consoles but they're not without their share of issues. Search the community and support articles. The console wasn’t designed to perform in the vertical position, so make sure to position the console horizontally on a flat and stable surface, so that the disc play without any interruption. Is your Xbox doing this with all games or just one? Thanks for reaching out to Xbox forums support. If insert a disc into your Xbox ONE but it does not respond and pull the disc into the disc drive, you most likely have an internal hardware problem. All of a sudden my drive will no longer spin a disc that is inserted. Question. One disc not spinning down (SOLVED) By EdgarWallace, February 19, 2016 in General Support. Thanks for your feedback, it helps us improve the site. Search the community and support articles. There are several things that often cause this problem: 1) Dirty discs...I'm sure you've already cleaned your discs but it might be a good idea to clean them again just to be sure. We look forward to hearing back from you! To prove it, here is an awesomely sad compilation of Xbox One owners having the issue. And I've never heard of laptops with optical drives scratching discs when you move it while a disc is spinning. (Make sure your console is not plugged into a power strip). does anyone know how to get the disk spinning? If the above Xbox One troubleshooting methods are not working, maybe your Xbox One console needs a repair. That could happen to an internal hard drive or an external hard drive from Seagate, Western Digital, and more. It works almost every time. Since the release of Xbox One, players have complained that their console will not load the game disc. If it's an original from that long ago it would be a waste to get it repaired, I would honestly put that repair money towards the cost of a new console. To avoid errors with where you insert the disc, make sure the insert area is dust-free, and the disc slides in without any resistance or strange noises. If any of these things occur (and the disc is not properly aligned on the inside) your Xbox One won’t read discs. The disk in my xbox one keeps spinning but the console isn’t on? My Xbox ONE is NOT Accepting Discs! I’m also not convinced that sending the unit in for a replacement will fix the issue as it doesn’t seem like hardware related. Put a bath towel down on a table. This will void the warranty since you will have to open up the Xbox 360 to get to the DVD drive. Please go ahead and create a new thread if you haven't already. Thanks for reaching out to Xbox forums support. The Xbox One game console is a good console that doesn't have a lot of common problems. Wait a few seconds to see if the console recognizes it. This is a particularly odd one as Dolby Vision is supported via apps such as Netflix and Disney Plus, but it's an issue that's carried over from the Xbox One X. Honestly speaking, when an (external) hard drive is not spinning, it's highly likely there are some issues with the firmware on your disk. Add a comment. This thread is locked. This is a bit frustrating for such an expensive console to have a basic disc issue which is also easily reproduced, reported by other owners, and not fixed by a firmware patch of the system. Is you console's power supply plugged directly into the wall socket / outlet? The scenarios vary situation to situation. You can follow the question or vote as helpful, but you cannot reply to this thread. Xbox One Not Reading Discs? there was a hardware issue, but since the full shutdown works every time, it can’t be hardware related as that would provide inconsistent results. Fixing the Xbox 360 game disc so that it will spin can be done by cleaning the disc spindle. Using a console as a disc-based movie player isn't something that everyone does, and the Series X is extremely impressive as a games machine, but it's a bit of a shame that the opportunity to turn it into a real do-it-all … An open tray error or a malfunction can still happen. Early Xbox Series X adopters are reporting issues with their disk drives, which are abnormally loud, sometimes click and whirr — if they accept the game at all. I'm sorry to hear about the disc drive (spinning) issues that you've been experiencing with your Xbox One X console. This is the number one repair we used to performed on these consoles. To troubleshoot this further you will need to disassemble your Xbox ONE console.! 2) Sometimes people (or kids) put foreign objects into the disc drive and that can definitely cause it. I'm sorry to hear about the disc drive (spinning) issues that you've been experiencing with your Xbox One X console.

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